Motivation and Emotional Intelligence

Question: Analyze the value of emotional intelligence for organizational leaders. Include an explanation of a professional experience where the presence or lack of emotional intelligence impacted the outcome of the situation. Then, evaluate your emotional intelligence and recommend strategies you might use to enhance your own development. Answer: Value of Emotional Intelligence Emotional intelligence can be defined as the understanding and management of own emotions and the people around. People with emotional intelligence thrive on five pillars: Self-awareness, Self-regulation, Motivation, Empathy and People skills. Emotional intelligence is important at the workplace as it understands and deals with the ways in which individuals assess people, develop relationships and work together for maximum effectiveness (Ciarrochi Mayer, 2013). Professional Experience One of the experiences encountered in the workplace was witnessing an argument between two colleagues. One of the colleagues had personal issues due to which he was frustrated. He also shed some anger on another colleague for no justified reason that clearly indicates lack of emotional intelligence. The other colleague shouted at him in return. In the heat, the outcome of team performance was affected. Evaluation of Emotional Intelligence Undertaking the emotional intelligence test, I reached to a conclusion that I am an emotionally intelligent person. Many people admire my social skills and it is easy to lose sight of my own needs. I have a great leadership potential (Maul, 2012). Recommendations I need to develop social skills and building self-confidence. I should attend conferences on behalf of my team. For recognizing peoples emotions in a better manner, I shall listen to them better and understand their body language. I shall develop self-discipline and celebrate small accomplishments. I need to develop my group skills by increasing engagement and handling conflict (Ciarrochi Mayer, 2013). References Ciarrochi, J. Mayer, J. (2013).Applying emotional intelligence. New York: Psychology Press. Maul, A. (2012). The Validity of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) as a Measure of Emotional Intelligence.Emotion Review,4(4), 394-402. https://dx.doi.org/10.1177/1754073912445811